Wholesale Terms & Conditions

By continuing on to order with wholesale price, you confirm that you represent a legitimate retail business and that you agree to abide by our Wholesale Terms & Conditions listed below:

Wholesale Price

  • Check Wholesale Price for the latest discount rates.
  • Only logged-in members with a wholesale account can purchase at a discount rate.
  • The wholesale discount rate will be applied at cart and checkout page.
  • All prices are subject to change without notice unless otherwise specified in writing.

Minimum Advertised Pricing

All advertised pricing should be equal to or greater than the MSRP (Manufacturers Suggested Retail Price). Discounts can only be used for temporary promotional purposes, not as a permanent retail price point.

We reserve the right to remove your wholesale status and ability to purchase all products if violating the Minimum Advertised Pricing policy.

Payment

All orders must be prepaid via Paypal.

Back Orders

Occasionally an item may be temporarily out-of-stock at the time you order. Generally, back order items will ship within 30 days. If you need to know a more exact waiting time, please contact us for details.

Blind Ship

All orders are blind shipping, for more details, please read Blind Ship.

Shipping Cost

The cost for shipping is calculated and displayed on the checkout page before you complete your order.

Free domestic and international shipping is available for all orders over US$100.

Chose the option that best fit your order.

Shipping Method Region Freight charge
Order over US$100 All countries FREE
Order under US$100 USA & Canada US$6
Order under US$100 Rest of the world US$12

Duties and Taxes

Duties and Taxes are the responsibility of the customer, and may be levied by the shipper or other parties during the delivery process. We cannot legally declare an item as a ‘gift’ to help you evade customs.

Shipping Countries

We are delighted to be able to ship our products worldwide.

If a parcel is returned for any reason, you will be responsible for the shipping charge, the return shipping charge, and a 25% restocking fee.

Order processing Time

  • Typically orders are shipped within 72 hours (3 working days) from receipt.
  • USA transit time is 3 – 5 days via USPS First Class Mail.
  • Canada transit time is 1 – 2 weeks via USPS First Class Mail International.
  • International transit time is 2 – 6 weeks via USPS First Class Mail International.

Bulk Order Shipping Term

Pickup point: FOB Lakewood, NJ 08701, USA

Buyer has to arrange for transportation from our warehouse and coordinate all further export arrangements.

Shipment Notification

Once we’ve shipped your order, we’ll send you an email with your tracking details, which you can then use on our Track Order page to find out exactly where your package is and when it’s expected to arrive.

Order Cancellations

All order cancellations must be done in writing directly with our service department at least 7 days prior to the ship date.

Returns

  • Returns must be made within 30 days of the purchase date.
  • Products must be in original and saleable condition, unused and unlabeled.
  • Shipments that are refused or returned will be subject to a 25% restocking fee and shipping charges.

Damaged Items

Contact us within 3 days of receipt to report any damage. You must also call the carrier immediately for a damage inspection and claim for reimbursement. All original packing materials and cartons must be retained for inspection purposes.

Duties and Taxes

Duties and Taxes are the responsibility of the customer, and may be levied by the shipper or other parties during the delivery process. Please note that we cannot mark packages as “Gifts” to help you evade customs.